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Virtual Patrol

Virtual Patrol is a modern service of remote visits to the facility carried out by Securitas Operations Center operators using video surveillance systems. It provides more frequent inspections than traditional patrols, faster response to incidents and a real increase in the level of security.

CCTV monitoring, cameras remotely monitor security in a protected facility

Challenge

Limitations of traditional patrols

Traditional mobile patrols often act as a reactive service, responding to alarms after an incident has already been detected. When used for prevention, patrols are typically carried out at fixed intervals, which can leave gaps in coverage.
Securitas South Africa Virtual Patrol addresses this challenge by providing more frequent and consistent monitoring of your site. Instead of relying solely on physical presence, virtual patrols use connected surveillance and remote monitoring to support continuous visibility across key areas.
This approach is particularly effective for large or multi-site facilities, where maintaining full coverage can be complex. By increasing monitoring frequency and centralising oversight, Virtual Patrol helps improve detection, support faster response and strengthen overall security control.

CCTV camera, remote monitoring of the facility

Our solution

Remote Video Patrol and Quick Response

Remote Video Patrols via strategically placed cameras keeps an eye on your weak spots more consistently and cost-effectively than mobile security officers alone. Remote Video Patrol Services give you a pro-active security presence that’s ready to deter trouble 24/7.

Securitas Operations Center operators carry out Virtual Patrols using CCTV cameras in facilities. As agreed with the client, they perform scheduled or random rounds, checking key zones and identifying irregularities.

In the event of detecting an inconvenience or threat, appropriate actions are taken - verification, referral of an intervention patrol, notification of appropriate services.

Close-up of Ceiling Mounted CCTV Dome Camera

How it works?

How Virtual Patrols safeguard your business

Virtual Patrol is a remote control of the facility carried out by Securitas Operations Center operators using a camera system. It allows you to check the security status more often than traditional physical patrols.

  • Cameras
    Camera systems are deployed in key areas of the facility, which are monitored by the Securitas Operations Center.
  • Security check
    The Securitas Operations Center operator connects to the system and remotely assesses the security status of the facility and identifies potential threats.
  • Reaction
    If irregularities are detected, the operator initiates appropriate procedures.
  • Documentation
    The implementation of each inspection is documented. 

 

CCTV camera installed on the ceiling of a retail store for video surveillance by Securitas South Africa

Benefits

Unleash the Potential of Virtual Patrol

Constant safety control
Virtual Patrols allows for more frequent and flexible verification of the security of the facility
Higher level of security
More frequent inspections than in traditional physical rounds, faster detection of irregularities and threats.
Flexible schedules
The frequency of patrols can be adjusted to the level of risk and business needs.
Full transparency and documentation
Each Virtual Patrol is recorded, and the recordings are a confirmation of the performance of the service and material for the analysis of events and possible claims.
Early detection of threats
Operators identify irregularities and take action before an incident escalates.
Rapid response to incidents
If an incident is detected, it is possible to quickly verify the situation and take appropriate action.

Build your security solution

Connect Virtual Patrol with other services

The virtual patrol is an element of the comprehensive security system offered by Securitas South Africa. We combine monitoring, event analysis and mobile interventions, creating solutions tailored to the specifics of the facility and the level of risk. By integrating other security services, you increase protection effectiveness and optimize costs.

Securitas Operations Center Operators Monitoring Multiple Screens with Alarms and Real-Time CCTV Images
Securitas Operations Center
Our SOC's are the spine of all our operations, stringing all of our services together. The Security Operations Center (SOC) becomes this one force - coordinating the security solution – connecting people, technology and knowledge.
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Alarm Monitoring
Our alarm monitoring services ensure your business is protected 24/7, letting you focus on running your business worry-free.
Securitas CCTV camera on the checkpoint
Video surveillance
At Securitas, we provide tailored video surveillance services, leveraging cutting-edge technology for entry exit management, perimetr protection and 24/7 peace of mind.
CCTV security camera mounted on a ceiling for video surveillance by Securitas South Africa
Virtual escort
Whether you’re at the office late to meet deadlines or an early bird, a remote video escort gives you secure coverage when you are entering or exiting your property.
Securitas guard with telephone at a mobile patrol car near a house
Mobile security services
Securitas South Africa provides mobile security services that deliver flexible, preventive and responsive protection exactly where and when it is needed. Mobile patrols and rapid response teams help deter incidents, support on-site security and address risks across multiple locations.
Securitas installer installs a surveillance camera on a building in a business park
Electronic Security
Integrated security solutions based on smart technology. Our comprehensive security offerings encompass access control, video surveillance, intrusion detection, fire protection, monitoring, and system design and installation.
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Corporate Risk Management Services
Securitas South Africa provides corporate risk management solutions to help identify, assess and reduce security threats across your operations. By combining expertise, data insights and structured processes, we support informed decision-making and stronger risk control.

    Stay informed, stay confident

    Stay connected with what matters most. MySecuritas sends you notifications as soon as alarm events happen, so you’re always informed about important situations. You can access reports right away when they’re ready, meaning you won’t be left waiting for updates. All your security information is in one place, easy to find and available whenever you need it.

    Laptop and mobile device dosplaying MySecuritas dashboard

    Get clear details when they matter most

    Stay informed and in control with clear details about every event. MySecuritas lets you quickly check detailed reports so you know exactly what’s happened, whether it’s a small issue or something more serious. You can easily see important events as they happen, so you can focus on what really needs your attention. With MySecuritas, you have the tools to make the right decisions quickly and confidently.

    Laptops with MySecuritas dashboard on the screen

    Use insights to make better decisions

    Use the information in MySecuritas to improve how you handle security. The platform shows you useful statistics and highlights, helping you spot patterns and learn what’s working well. You can also see key trends and find areas where things could be improved. If needed, you can download the data to share it with your team. With MySecuritas, you can use what you’ve learned to make your organization even better.

    Laptop and mobile device displaying MySecuritas app

    Stay in control with self-service tools

    Take charge of your security with the easy-to-use tools in MySecuritas. You can manage your organization and decide who has access to what, making it simple to stay in control. Many tasks can be handled on your own, so you don’t need to wait for help. The platform also makes it easy for your team to stay updated and work together. With MySecuritas, you can act quickly and keep everything running smoothly.

    Open laptop displaying Mysecuritas dashboard
    • Frequently Asked Questions

      Frequently Asked Questions About Virtual Patrol

      Find quick answers to frequently asked questions about our services and how we work. If you still have open questions or want to talk about your specific situation, you can always contact one of our security experts.

    Need more support? We're here for you

    If you have a question, need help, or want to learn more about our solutions, we are here to help you. Please give us a call or send us a message, and Securitas South Africa team will get back to you.