Virtual Patrol is a modern service of remote visits to the facility carried out by Securitas Operations Center operators using video surveillance systems. It provides more frequent inspections than traditional patrols, faster response to incidents and a real increase in the level of security.
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Challenge
Traditional mobile patrols often act as a reactive service, responding to alarms after an incident has already been detected. When used for prevention, patrols are typically carried out at fixed intervals, which can leave gaps in coverage.
Securitas South Africa Virtual Patrol addresses this challenge by providing more frequent and consistent monitoring of your site. Instead of relying solely on physical presence, virtual patrols use connected surveillance and remote monitoring to support continuous visibility across key areas.
This approach is particularly effective for large or multi-site facilities, where maintaining full coverage can be complex. By increasing monitoring frequency and centralising oversight, Virtual Patrol helps improve detection, support faster response and strengthen overall security control.
Our solution
Remote Video Patrols via strategically placed cameras keeps an eye on your weak spots more consistently and cost-effectively than mobile security officers alone. Remote Video Patrol Services give you a pro-active security presence that’s ready to deter trouble 24/7.
Securitas Operations Center operators carry out Virtual Patrols using CCTV cameras in facilities. As agreed with the client, they perform scheduled or random rounds, checking key zones and identifying irregularities.
In the event of detecting an inconvenience or threat, appropriate actions are taken - verification, referral of an intervention patrol, notification of appropriate services.
How it works?
Virtual Patrol is a remote control of the facility carried out by Securitas Operations Center operators using a camera system. It allows you to check the security status more often than traditional physical patrols.
Benefits
Build your security solution
The virtual patrol is an element of the comprehensive security system offered by Securitas South Africa. We combine monitoring, event analysis and mobile interventions, creating solutions tailored to the specifics of the facility and the level of risk. By integrating other security services, you increase protection effectiveness and optimize costs.
Stay connected with what matters most. MySecuritas sends you notifications as soon as alarm events happen, so you’re always informed about important situations. You can access reports right away when they’re ready, meaning you won’t be left waiting for updates. All your security information is in one place, easy to find and available whenever you need it.
Stay informed and in control with clear details about every event. MySecuritas lets you quickly check detailed reports so you know exactly what’s happened, whether it’s a small issue or something more serious. You can easily see important events as they happen, so you can focus on what really needs your attention. With MySecuritas, you have the tools to make the right decisions quickly and confidently.
Use the information in MySecuritas to improve how you handle security. The platform shows you useful statistics and highlights, helping you spot patterns and learn what’s working well. You can also see key trends and find areas where things could be improved. If needed, you can download the data to share it with your team. With MySecuritas, you can use what you’ve learned to make your organization even better.
Take charge of your security with the easy-to-use tools in MySecuritas. You can manage your organization and decide who has access to what, making it simple to stay in control. Many tasks can be handled on your own, so you don’t need to wait for help. The platform also makes it easy for your team to stay updated and work together. With MySecuritas, you can act quickly and keep everything running smoothly.
Frequently Asked Questions
Find quick answers to frequently asked questions about our services and how we work. If you still have open questions or want to talk about your specific situation, you can always contact one of our security experts.
If you have a question, need help, or want to learn more about our solutions, we are here to help you. Please give us a call or send us a message, and Securitas South Africa team will get back to you.
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