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Alarm Response

Protect your business with 24/7 Alarm Response from Securitas. Fast, reliable mobile teams handle emergencies, reducing risks and insurance costs.

Personal safety alarm device worn on a belt, used for lone worker protection.

The Challenge

Immediate action when it matters most

Every second counts when an alarm sounds. Alarm Response ensures trained professionals are dispatched to your location immediately. From assessing potential risks to securing the site, we handle the situation so you can focus on what matters most.

Smiling Securitas officer infront of mobile patrole securitas car

Our Solution

Why choose an Alarm response solution from Securitas?

Securitas is a global leader in security, trusted by businesses of all sizes to safeguard what matters most. Our strength lies in combining global reach with local expertise, enabling us to understand the unique challenges of your area and business.
This approach applies to every security solution we offer, including alarm response. By combining cutting-edge technology with personal expertise – from dedicated advisors and surveillance operators to on-site guards – we deliver tailored solutions that meet your specific needs.
Whether it’s protecting a single site or multiple locations, we ensure your employees can always perform at their best while keeping your assets and properties continuously ready for business – day after day.
What’s more, our alarm monitoring can seamlessly integrate with any of our other services, creating a comprehensive solution built to grow and adapt as your needs evolve.

A hand holding black alarm device

Benefits

Stay Protected Around the Clock with Professional Alarm Response

24/7 immediate response
Get a rapid response to alarms at any time of day or night, reducing potential damage, disruption, and downtime.
Trained security professionals
Rely on licensed, highly trained officers who know how to handle incidents safely, calmly, and in line with your procedures.
Thorough on-site investigation
We don’t just turn off the alarm. We check doors, windows, access points, and key areas to understand what triggered it.

Build your Solution

How professional alarm response ensures your safety

Combine Alarm Response with other security services to build a stronger, more complete safety net. From remote video monitoring and mobile patrols to keyholding and access control, these solutions work together with Alarm Response to detect issues earlier, respond faster, and keep your people and property safer.

Securitas mobile security officer standing next to a branded patrol vehicle outside a commercial building in South Africa
Mobile Patrol (guarding)
Securitas South Africa mobile guarding services provide regular and ad-hoc site visits to help manage security risks. Trained security officers carry out scheduled and random patrols to detect issues early, deter incidents and take action before they escalate.
Securitas Operations Center Operators Monitoring Multiple Screens with Alarms and Real-Time CCTV Images
Securitas Operations Center
Our SOC's are the spine of all our operations, stringing all of our services together. The Security Operations Center (SOC) becomes this one force - coordinating the security solution – connecting people, technology and knowledge.
Securitas CCTV camera on the checkpoint
Video surveillance
At Securitas, we provide tailored video surveillance services, leveraging cutting-edge technology for entry exit management, perimetr protection and 24/7 peace of mind.
A Securitas employee explains a security concept on an iPad
Corporate Risk Management Services
Securitas South Africa provides corporate risk management solutions to help identify, assess and reduce security threats across your operations. By combining expertise, data insights and structured processes, we support informed decision-making and stronger risk control.

    Stay informed, stay confident

    Stay connected with what matters most. MySecuritas sends you notifications as soon as alarm events happen, so you’re always informed about important situations. You can access reports right away when they’re ready, meaning you won’t be left waiting for updates. All your security information is in one place, easy to find and available whenever you need it.

    Laptop and mobile device dosplaying MySecuritas dashboard

    Get clear details when they matter most

    Stay informed and in control with clear details about every event. MySecuritas lets you quickly check detailed reports so you know exactly what’s happened, whether it’s a small issue or something more serious. You can easily see important events as they happen, so you can focus on what really needs your attention. With MySecuritas, you have the tools to make the right decisions quickly and confidently.

    Laptops with MySecuritas dashboard on the screen

    Use insights to make better decisions

    Use the information in MySecuritas to improve how you handle security. The platform shows you useful statistics and highlights, helping you spot patterns and learn what’s working well. You can also see key trends and find areas where things could be improved. If needed, you can download the data to share it with your team. With MySecuritas, you can use what you’ve learned to make your organization even better.

    Laptop and mobile device displaying MySecuritas app

    Stay in control with self-service tools

    Take charge of your security with the easy-to-use tools in MySecuritas. You can manage your organization and decide who has access to what, making it simple to stay in control. Many tasks can be handled on your own, so you don’t need to wait for help. The platform also makes it easy for your team to stay updated and work together. With MySecuritas, you can act quickly and keep everything running smoothly.

    Open laptop displaying Mysecuritas dashboard
    • FAQs

      Frequently asked questions about alarm response

      Find quick answers to common questions about our services and ways of working. If you still have open questions or want to talk about your specific situation, you can always get in touch with one of our security experts.

    Need more support? We're here for you

    If you have a question, need help, or want to learn more about our solutions, we are here to help you. Please give us a call or send us a message, and Securitas South Africa team will get back to you.